productPoor Product-Market FitNotable

Google+.

Google · Vic Gundotra · Technology

Google's social network, mandated across the company's products and abandoned eight years later.

Google+
Jun 20117 yrs 10 moApr 2019
LaunchShutdown

Figures undisclosed

7 yrs 10 mo

20112019

Poor Product-Market Fit

Built for a demand that never showed up

Everywhere. Used by no one.

TLDR

Google+ launched in 2011 as the company's answer to Facebook, with Circles as its organising idea and integration into nearly every Google product as its distribution strategy. Sign-ups were forced through YouTube comments, Gmail, and search.

Distribution was never the problem. Engagement was: reported session times were minimal, and the network never developed the everyday social gravity it needed. A pair of API bugs that exposed user profile data in 2018 provided the occasion for the announcement, and consumer Google+ closed in April 2019.

It is the clearest example of a product that a company can install on hundreds of millions of accounts and still fail to make anyone want.

social2010sgoogle