productInternal CannibalizationNotable

Google Reader.

Google · Chris Wetherell · Technology

The RSS reader a generation of the web ran on, closed while still beloved and still used.

Google Reader
Oct 20057 yrs 9 moJul 2013
LaunchShutdown

Figures undisclosed

7 yrs 9 mo

20052013

Internal Cannibalization

Eaten by another product in the same house

Killed while still loved.

TLDR

Google Reader was, for roughly eight years, the quiet backbone of how a certain kind of person read the internet: an RSS aggregator with sharing, notes, and a keyboard-driven interface that rewarded heavy use.

Google shut it down on July 1, 2013, citing declining usage. Insiders and observers pointed elsewhere: Reader's social features were folded into Google+, the company's strategic bet of the era, and a product with a small but intensely loyal audience did not survive the reorganisation around that bet.

The petition to save it collected well over a hundred thousand signatures. Reader's death is still cited as the moment RSS moved from mainstream infrastructure to enthusiast hobby — and as a case study in what happens when a product is measured only against the company's current strategy.

rss2010sgoogle